For Thursday, February 6, 2025, at 8:00 AM ET through Monday, February 10, 2025, at 5:00 PM ET, the scheduling desk will have very limited availability and only handle rental, session, and social requests for that extended weekend, plus Monday, February 10, 2025, and Tuesday, February 11, 2025.  Any rental, session, or social requests for Wednesday, February 12, 2025, and beyond will be processed on Monday, February 10, 2025, after 5:00 PM through Tuesday, February 11, 2025, by 11:00 PM ET.

Impact:

• Phone (voicemail), live chat (off-line messages), and text messages – Except for requests for Thursday, February 6, 2025, through Tuesday, February 11, 2025, voicemails, off-line live chat messages, and text messages will be returned on Monday, February 10, 2025, after 5:00 PM through Tuesday, February 11, 2025, by 11:00 PM ET..
• Rental, Session, and Social Requests for Thursday, February 6, 2025, through Tuesday, February 11, 2025 – No impact!  These requests will be manually flagged for immediate processing.
• Rental, Session, and Social Requests for Wednesday, February 12, 2025 – Delayed processing until Monday, February 10, 2025, at 5:00 PM ET, with processing guaranteed by the scheduling desk at the end of business (11:00 PM ET).
• Rental, Session, and Social Requests for Thursday, February 13, 2025 and Beyond – Delayed processing until Monday, February 10, 2025, after 5:00 PM through Tuesday, February 11, 2025, by 11:00 PM ET.
• Scheduling desk operations will fully resume as of Monday, February 10, 2025, at 5:00 PM ET.  The scheduling desk’s daily hours of operation are 8:00 AM ET through 11:00 PM ET.