Due to the kindness of one of our members, we have identified an issue with live chat. Currently, we are not notified when a new live chat is initiated on the website. We are working with the software vendor to identify the issue. Unfortunately, we can’t turn off live chat, as we need it on to identify the issue. Our sincere apologies, as any live chat...
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As everyone likely knows by now, the level 3 snow emergency for Franklin County ended at 12:00 PM ET today (Monday, January 26, 2026). Currently, we are at level 2 with a downgrade to level 1 expected tomorrow. Therefore, the studio officially reopens at 2:00 PM ET today (Monday, January 26, 2026) from our brief closure. All of the main highways (270, 670, 70, 71,...
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As of 11:30 AM ET today (Sunday, January 25, 2026), the Franklin County Sheriff’s Office has declared a level 3 snow emergency. For the safety of our valued members and our staff, we are honoring the level 3 snow emergency and temporarily closing the studio. We will reopen the studio as soon as the Franklin County Sheriff’s Office downgrades the snow...
Read MoreUpdate (Final): The scheduling desk’s Internet was out from Saturday, March 1, 2025, at 8:33 AM ET until Sunday, March 2, 2025, at 9:40 AM ET. So much for Spectrum’s outage estimate of 8 hours! The good news is the frequent connectivity and latency issues we have been experiencing for months are gone. There is an emergency Internet outage that is...
Read MoreFor Thursday, February 6, 2025, at 8:00 AM ET through Monday, February 10, 2025, at 5:00 PM ET, the scheduling desk will have very limited availability and only handle rental, session, and social requests for that extended weekend, plus Monday, February 10, 2025, and Tuesday, February 11, 2025. Any rental, session, or social requests for Wednesday, February 12,...
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