Studio

By Staff on January 20, 2025 am31 7:30 am in Email Issues, Studio

January 21, 2025, at 8:30 AM ET Our hosted Exchange provider notified us on Tuesday, January 21, 2025, at 8:13 AM that they have fully resolved the issues with Exchange 2016.  Our staff and the scheduling desk have a backlog of emails immediately before Friday, January 17, 2025 (when the outage started) through resolution.  We will do our best to respond to all...

By Staff on July 17, 2024 am31 5:30 am in Staff, Studio

Our beloved Damiano Severo (aka MD) is undergoing major surgery today.  Due to a full-time staffer on vacation (previously scheduled before the surgery was scheduled), a full-time staffer with an ill family member, and another full-time staffer away for a multiday immersive, the scheduling desk will be extremely short-staffed until Monday, July 22nd.  In addition,...

By Staff on July 15, 2024 am31 7:49 am in Scheduling, Studio

There is an Internet outage at the scheduling desk as of when the scheduling desk opened today at 7:30 AM.  Our ISP informed us that they are doing emergency equipment replacements at our local hub, and the Internet will be restored by 4:30 PM today (estimated).  Our sincere apologies, as we will not be able to process anything but same-day or next-day rental or...