Studio

By Staff on January 20, 2025 am31 7:30 am in Email Issues, Studio

Currently, we are experiencing a partial email outage since Friday, January 17, 2025, for Staff@StudioSanctuary and all staffers (e.g., Kelle@KelleMartina.com, Natasha@NatashaZare, Brit@BrittanyElway, etc.) except for Jen@JenniferCrofte.com (as she is on a newer Exchange 2019 server). The partial email outage allows us to receive emails, but we can’t reliably...

By Staff on July 17, 2024 am31 5:30 am in Staff, Studio

Our beloved Damiano Severo (aka MD) is undergoing major surgery today.  Due to a full-time staffer on vacation (previously scheduled before the surgery was scheduled), a full-time staffer with an ill family member, and another full-time staffer away for a multiday immersive, the scheduling desk will be extremely short-staffed until Monday, July 22nd.  In addition,...

By Staff on July 15, 2024 am31 7:49 am in Scheduling, Studio

There is an Internet outage at the scheduling desk as of when the scheduling desk opened today at 7:30 AM.  Our ISP informed us that they are doing emergency equipment replacements at our local hub, and the Internet will be restored by 4:30 PM today (estimated).  Our sincere apologies, as we will not be able to process anything but same-day or next-day rental or...